Who We Are
Company for production, trade, and services Elcom Trade d.o.o. Belgrade.
Our main activity: 4643 – Wholesale of household electrical appliances.
The headquarters of our company is located at Autoput za Zagreb 71, Belgrade (New Belgrade) 11271.
Elcom Trade is the official distributor of Midea air conditioners in Serbia.
Our website address is: https://midea.rs/, and our company website is https://elcomtrade.com/
Registration number: 17481312
Tax ID (PIB): 102831303
Freedom of Choice, Agreement, and your Rights
You control the information you provide on our website. In any case, if you decide not to provide your data, you must keep in mind that some parts of the website may not be available.
By completing the available requests (contact forms) on our website, you agree to this Privacy Policy and agree to be contacted according to the provided contact information.
We will fully respect all your rights in accordance with personal data protection regulations in the Republic of Serbia and general data protection regulations for European Union members (GDPR).
In accordance with existing personal data protection regulations, you have the right to access, correct, delete, restrict processing, receive a copy of your personal data for your needs or transfer to another service provider of your choice (portability), as well as the right to object to the processing of your personal data when such data is processed for direct marketing purposes, regarding profiling and automated decision-making.
You can also send instructions about the fate of your information after your death.
You can withdraw your consent at any time. All these rights apply within the limitations provided by existing personal data protection regulations.
You can exercise these rights by simply requesting them from Elcom Trade d.o.o., by sending an email to office@elcomtrade.com
What Personal Data We Collect and why We Collect It
On certain parts of this website, we request personal information about you to enable you to exercise certain rights, such as providing certain information you request. We do this through the use of online forms and every time you send us your details by email. The information we receive from you may include your first and last name, address, phone numbers or email address. We will never ask you for additional information that is not necessary for you to receive the service you requested.
Where we store your data
We collect and store personal data when subscribing to the Newsletter within our email list (database) on Unlimited servers.
How we use collected information
Elcom Trade d.o.o. may collect and use Users’ personal data for the following purposes:
To improve our services
The information we collect helps us respond more efficiently to your requests when booking transportation.
To personalize user experience
We may use information to understand how our Users (as a group) use the services and resources available on our Site.
To improve our Site
We may use the feedback you provide to improve our products and services.
To launch promotions, research or other Site features
Sending information to Users who have agreed to receive it (Newsletter).
To send periodic emails
We may use email to send information and communicate with the User. It can also be used as a communication channel to respond to User requests, questions and/or other inquiries. If Users decide to opt for our mailing list, they will receive emails that may include company news, information about new offers, products or services, etc. If at any time the User wishes to unsubscribe from receiving future emails, we have included detailed unsubscribe instructions at the bottom of each email.
Comments
Kada posetioci ostave komentare na veb mestu, skupljamo podatke prikazane u obrascu za komentare kao i IP adresu posetioca i nisku user agent njegovog pregledača veba za pomoć u otkrivanju nepoželjnog.
Anonimizovana niska napravljena od vaše adrese e-pošte (takođe nazvana i heš) može biti dostavljena usluzi Gravatar da bi se videlo da li je koristite. Politika privatnosti usluge Gravatar je dostupna ovde: https://automattic.com/privacy/
Nakon odobrenja vašeg komentara, vaša slika profila je vidljiva javnosti u smislu vašeg komentara.
Comments
When visitors leave comments on the website, we collect the data shown in the comment form as well as the visitor’s IP address and user agent string of their web browser to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
After approval of your comment, your profile picture is publicly visible in the context of your comment.
Content
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract location data from images on the website.
Cookies in the Web Browser
“Cookies” are small text files that are stored on your device (computer, mobile phone, tablet…) to track your browser’s movement on the website and are not linked to your personal data that you have provided to us. With the help of such files, visitor movement through the page is enabled, and thus data is collected to improve user experience, optimize and improve website functionality. The site has a type of cookie that is stored on the user’s computer as long as it is set in the browser. Users can choose to have internet browsers reject cookies. If users choose this feature, certain parts of the site may not function as intended.
When you visit our website or use our applications or other digital tools, we may, depending on your consent, use cookies, cookie pixels and other technologies to collect the following data:
IP address, connection information, browser type, location, time zone, operating system and other technical information.
Information about your visit, including websites you visited before and after our website and products you view
Duration of visits to our site pages and information about interaction between pages Elcom Trade d.o.o. uses third-party cookies (Google Analytics). These cookies serve for anonymous website visit statistics and do not include personal data. You can learn more about them here https://support.google.com/analytics/answer/6004245
Please note that you always have complete control over cookies. Most browsers offer complete cookie disabling through options, for each browser separately.
Remarketing
Information collected using cookies may be used for remarketing on Google AdWords and Facebook, i.e., for our advertising on other websites that will be visited by a user who previously visited our website.
Google, Facebook and third parties display AdWords, i.e., so-called “ads” on various websites and applications that the user visits and uses. These “ads” are also based on previous visits to our website using cookies.
Users can customize their own preferences for Google and Facebook advertising by accessing the following pages: For “Google”: https://support.google.com/ads/answer/2662922?hl=en, and for “Facebook”: https://www.facebook.com/ads/website_custom_audiences/. The user can completely opt out of such advertising based on their previous interest by setting cookie settings in the internet browser that the user uses. DoNotTrack (“DNT”) is a feature that allows the user to set their web browser in a way that informs websites that their online movement on the Internet does not want to be tracked. The user can enable or disable the “DNT” function by visiting the “Preferences” or “Settings” section depending on the type of web browser.
Embedded Content from Other Websites
Articles on this website may contain embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if your visitor visited another website.
Those websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are logged into that website.
How Long Do We Retain Your Data?
If you leave a comment, that comment and its metadata are stored indefinitely. This is so we can recognize and automatically approve any follow-up comments instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit this information.
What Rights Do You Have Regarding Your Data?
If you have an account on this website, or have left comments, you can request to receive a file with exported personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal or security reasons.
Disclosure of Information
Information you give us is stored on our server and can be accessed by our employees, government agencies, our legal successors and persons we engage to process data on our behalf for the purposes stated in this policy or other purposes for which you have given approval. Also, we may transfer information about the use of our website to third parties, but this will not include information based on which you can be identified. Unless required by law, we will not in any way make available or distribute information about you that you provide to us, without your prior approval.
Minors
Elcom Trade d.o.o. recommends that all parents or guardians teach children safe and responsible handling of personal data on the Internet. Minors should not disclose their personal data to Elcom Trade d.o.o. without prior permission from parents or guardians. Elcom Trade d.o.o. will never knowingly take personal data from minors, nor use it in any other way, nor provide it to third parties without permission.
Control
You can at any time request a review of all personal data we have received from you at one of our network addresses. We can, at your request, update, correct or delete such data (if the data in question is still in our databases), or stop using such data in the future. If you wish to exercise this right, simply contact us.
How Do We Protect Your Data?
We have implemented security protection measures designed to protect the personal information you have provided in accordance with industry standards. Access to your data on our Services is password protected, and all transaction data is protected by SSL encryption when exchanged between the web browser and Services. To protect data stored on our servers, we also regularly monitor our system for potential vulnerabilities and attacks, and use the highest level of security approaches to our data storage center. However, since the internet is not a 100% secure environment, we cannot ensure or guarantee the security of any data that is transmitted.
There is no guarantee that information cannot be accessed, disclosed, altered, or destroyed by breaching any of our physical, technical, or administrative safeguards. It is your responsibility to protect the security of your login information. Please note that email messages, instant messages, and similar means of communication with other members are still not encrypted, and we advise you not to send confidential information through these means. Help us keep your account secure by using a strong password.
Privacy Policy Changes
We reserve the right to change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal data, or the Privacy Policy itself, we will provide notice to users (you) through the Services or by some other means, such as email. Review the changes carefully. If you agree with the changes, simply continue using our services. If you object to any change in our terms and no longer wish to use our services, you can close your account. Unless otherwise indicated, our current Privacy Policy applies to all information we have about you and your account. By using our Services after the announced notice of changes, you declare that you have been notified and that you express consent to the amended policy and practices.
Links to Third-Party Websites
The website may contain links to other websites whose owner or user is not Elcom Trade d.o.o. Such links are provided solely to provide you with more information. Elcom Trade d.o.o. does not control and is not responsible for the operation, content, privacy policy or security of these sites. Elcom Trade d.o.o. does not control the content or products or services available on these websites. If you establish a connection to such websites through a link on our website, you do so at your own risk and without the consent of Elcom Trade d.o.o.
Email Communications
When you send us electronic mail (email) with personal data by which you can be identified, either through email with a question or comment, or a form that you submit to us by email, we use that data for the purpose of fulfilling your requests.
Additional Contact Information
If you have additional questions regarding the privacy policy on our website, feel free to contact us at +381 11 301 5505 or send us a message here .
